All Systems Operational

Academic Technologies Operational
Brightspace Operational
Elsevier Evolve Operational
Moodle Operational
Turnitin Operational
Applications and Systems Operational
25Live Operational
Box Operational
Coursedog Operational
Docusign Operational
Mongoose Cadence Operational
OnBase Operational
Parchment Operational
Printing Operational
Raiser's Edge NXT Operational
Slate Operational
Student Account Online Payment Center | Touchnet PayPath Operational
TimelyCare Operational
Zendesk Operational
Maxient Conduct Manager Operational
Handshake Operational
Artificial Intelligence (AI) Operational
ChatGPT Edu Operational
D2L Lumi Operational
Microsoft Copilot Operational
StackAI Operational
Collaboration and Communication Operational
AU Email Operational
Microsoft Teams Operational
OneDrive Operational
Trello Operational
Zoom Meetings Operational
Zoom Live Transcription Operational
Zoom Closed Captioning Operational
Zoom Archiving Operational
Slack Notifications Operational
Slack Messaging Operational
Slack Login/SSO Operational
Slack Search Operational
Slack Workspace/Org Administration Operational
Slack Connections Operational
monday.com Dashboards Operational
monday.com Login / SSO Operational
Ellucian Colleague Operational
Colleague SaaS Production Operational
Colleague SaaS Test Operational
Experience Production Operational
Experience Test Operational
Insights Production Operational
Insights Test Operational
Self-Service Production Operational
Self-Service Test Operational
Library Services Operational
E-Reserves Operational
Interlibrary Loan Operational
Library Chat and Ticketing System Operational
Library Databases Operational
Library Website Operational
Off Campus Access Operational
Spartan Search Operational
Network Operational
Academic Buildings Wireless Operational
Residence Halls Wireless Operational
Spartan Athletic Park Wireless Operational
Comcast Internet Service Operational
Windstream Internet Service Operational
Network Registration Operational
VPN Operational
Safety and Emergency Operational
Alertus Operational
Rave Eyewitness Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 1, 2026

No incidents reported today.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Service Disruption: OpenAI Services (ChatGPT, Codex, and API)
Resolved - OpenAI is reporting that the issue causing errors across ChatGPT, Codex, and the API has been resolved, and all affected services are restored.
Sep 29, 18:28 CDT
Monitoring - OpenAI has made changes to address the issue and is currently monitoring service.
Sep 29, 15:01 CDT
Investigating - OpenAI is investigating errors affecting ChatGPT, Codex, and the API. Some users may experience failed requests, login issues, or tasks that do not complete. We will share an update once more information is available.
Sep 29, 13:19 CDT

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

Security Issue Affecting Elsevier My Evolve
Resolved - Elsevier has confirmed that the potential security issue involving My Evolve was an isolated incident in which users were redirected to a third-party webpage. The redirection has been resolved, and Elsevier’s cybersecurity team found no indication of unauthorized access to Elsevier content, data or systems.

Users may now resume accessing My Evolve. The Elsevier integration with Brightspace has also been restored.
Sep 22, 13:58 CDT
Update - We are continuing efforts to obtain official confirmation from Elsevier that My Evolve is safe to access. Until then, please do not log in to My Evolve, even if the service appears to be available. The Elsevier integration with Brightspace remains temporarily disconnected.

As a precaution, if you use the same password for My Evolve as you do for your AU Okta account, please change your AU Okta password as soon as possible. Refer to the "Reset Password or MFA" guide at https://itshelp.aurora.edu/hc/en-us/articles/40816023595415-Reset-Password-or-MFA for instructions.

We will provide another update when more information is available.
Sep 22, 08:19 CDT
Investigating - We are investigating a potential security issue involving Elsevier My Evolve. The service may appear to be available; however, please do not log in until we receive confirmation from Elsevier that it is safe to access.

As a precaution, ITS has temporarily disconnected the Elsevier integration from Brightspace. No other AU IT applications are connected to Elsevier.

If you use the same password for My Evolve that you use for your AU Okta account, please change your AU Okta password as soon as possible. Refer to the "Reset Password or MFA" guide for instructions: https://itshelp.aurora.edu/hc/en-us/articles/40816023595415-Reset-Password-or-MFA

An update will be shared when more information becomes available. Please contact itshelp@aurora.edu for any questions.
Sep 21, 22:36 CDT

Sep 21, 2026

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

Colleague SaaS Issues
Resolved - Ellucian is reporting that they have resolved the issue affecting Colleague SaaS. If you experience issues, please contact the ITS Helpdesk at itshelp@aurora.edu.
Sep 17, 13:17 CDT
Investigating - Ellucian is reporting an issue affecting Colleague SaaS and is actively investigating. Some users may experience degraded performance or no response. We will provide updates as more information becomes available.
Sep 17, 09:31 CDT
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