Partially Degraded Service

Academic Technologies Operational
Brightspace Operational
Moodle Operational
Turnitin Operational
Applications and Systems Operational
25Live Operational
Box Operational
Coursedog Operational
Docusign Operational
Mongoose Cadence Operational
OnBase Operational
Parchment Operational
Printing Operational
Raiser's Edge NXT Operational
Slate Operational
Student Account Online Payment Center | Touchnet PayPath Operational
TimelyCare Operational
Zendesk Operational
Maxient Conduct Manager Operational
Handshake Operational
Artificial Intelligence (AI) Operational
ChatGPT Edu Operational
D2L Lumi Operational
Microsoft Copilot Operational
StackAI Operational
Collaboration and Communication Degraded Performance
AU Email Operational
Microsoft Teams Operational
OneDrive Operational
Trello Operational
Zoom Meetings Operational
Zoom Live Transcription Operational
Zoom Closed Captioning Operational
Zoom Archiving Operational
Slack Notifications Operational
Slack Messaging Degraded Performance
Slack Login/SSO Operational
Slack Search Operational
Slack Workspace/Org Administration Degraded Performance
Slack Connections Operational
monday.com Dashboards Operational
monday.com Login / SSO Operational
Ellucian Colleague Operational
Colleague SaaS Production Operational
Colleague SaaS Test Operational
Experience Production Operational
Experience Test Operational
Insights Production Operational
Insights Test Operational
Self-Service Production Operational
Self-Service Test Operational
Library Services Operational
E-Reserves Operational
Interlibrary Loan Operational
Library Chat and Ticketing System Operational
Library Databases Operational
Library Website Operational
Off Campus Access Operational
Spartan Search Operational
Network Operational
Academic Buildings Wireless Operational
Residence Halls Wireless Operational
Spartan Athletic Park Wireless Operational
Comcast Internet Service Operational
Windstream Internet Service Operational
Network Registration Operational
VPN Operational
Safety and Emergency Operational
Alertus Operational
Rave Eyewitness Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 16, 2026

No incidents reported today.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

Resolved - Ellucian is reporting that the short-term mitigations were validated and Insights performance is stable now. This will continue being monitored by Ellucian for the rest of the week.
Aug 5, 20:11 CDT
Update - Ellucian is continuing to monitor the short-term remediations in place and is working to improve system stability.
Aug 5, 15:20 CDT
Identified - Ellucian has identified potential causes of the Insights performance issues and deployed short-term mitigation measures to partially restore stability. Ellucian is monitoring the platform and working on permanent fixes, but users may still experience latency in the meantime.
Aug 5, 14:29 CDT
Investigating - Ellucian is currently investigating performance issues affecting the Insights platform. Some users may experience delays running population jobs, ingesting data, and executing Insights-related Data Connect pipeline runs. Insights performance may be slower while Ellucian works to resolve the problem. An update will be shared once more information becomes available.
Aug 5, 13:26 CDT

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.